Whether you are an existing Vivid Image client or simply curious about what it might be like to work with us, I’m writing this to answer a few key questions I respond to often.
If I work with you, am I releasing ownership of my website, social media accounts, or even my domain name to Vivid Image?
Absolutely not! YOU OWN the content in your website, and all your social media accounts. While we typically manage our clients’ domain name(s), YOU still own them! Bottom line, our role is to help our clients ensure their marketing is done right so they don’t have to worry about it. Your job is to focus your precious time keeping your business running, not your website, Facebook Page, Twitter, LinkedIn, or Pinterest boards! If you aren’t satisfied with our service, you will never be held ‘hostage’ but our goal is to develop a long term relationship built on trust.
How long will it take to redesign my website?
It depends on the scope of your redesign. Our goal is to work together to get things done in a timely manner so it doesn’t feel like a daunting project. Our Project Managers are very good at helping our clients organize what is needed from you throughout the process. Our teams meet several times a week to discuss the progress of all projects in session! If you have your content all ready to go, a redesign can move ahead quickly. Starting with a planning and strategy session will help you define the scope and timeline.
Do I have to commit to getting everything completed right away?
Absolutely not! Our mantra here is to take SMALL STEPS. We don’t expect any client to do it all at the same time and do it well. Small, carefully calculated steps are the best way to get things done right. Your Project Manager will help you define what needs to be done in the right order at the right time.
Why should I host my website design with Vivid Image?
We’ve invested a lot in our server technology and monitor it not only internally, but partner with a company to ensure your data is safe and secure. We know and understand how the web software works so it’s compatible with the servers it is running on. Security is also extremely important. If you host your website with us, we also take care web software upgrades so your website is running on the latest version of WordPress. We also have access to our servers 24-7 should anything fail.
When my website is completed, will I hear from you again?
Yes, absolutely we want to hear from you after your site goes live! Do you love it or are there any challenges we can help you with? What would you like to accomplish with your shiny new tool? How can we save you time or help you generate more leads? How can we inspire your marketing efforts and help you implement new ideas today, tomorrow, and a year from now?
If you have more questions about working with us, please don’t hesitate to ask! Comment below, send us an email, or give us a call at (320) 587-8974. We welcome new opportunities or referrals!