If you haven’t received one of these seemingly alarming messages via email, private message, or on-page tagging yet and you are an admin of a Facebook page, chances are you will. We are closely monitoring the influx of fraudulent copyright infringement notifications or community standard violations, and Facebook is working quickly to combat this surge. It’s essential to be vigilant, as most of these alerts, which may appear as official communications from Facebook, are actually spam. For your safety, please refrain from clicking on any links in such messages. Don’t panic, but rather check on your page quality.
How to Spot a Fake Alert
Look for a non-official icon– In some cases, spammers use more fear-inducing icons like this one with the orange or red alert symbol.
Look for typos, missing words, bad grammar, and missing punctuation– In many cases, even when the spammers steal/use official looking Facebook icons, the poor language gives it away.
Look at the URL they want you to click. It’s likely not Facebook OR it starts as Facebook but then goes into a long string of numbers, etc like Facebook.com/articles/ljlk3340059439w0930402398
What Should You Do?
- 🛑 Don’t click ANY links in such messages. Instead, log in as normal on a desktop computer (not your phone), switch over to the New Page Experience, navigate to your page, and check your Page Quality (Settings>New Page Experience>Page Quality). It should say “good” & “no violations”. Also, any legitimate messages from Facebook informing you of any type of violation would appear in your Page Quality with a button to “review” or “appeal”. Facebook usually shows the same message on the page under the cover image that only admins can see. See an example of a legitimate message below⬇️
- Mark messages in private messenger as “spam” and delete them. Ignore emails. Report as “spam” and “block” any pages or commentators that leave spammy messages tagging your page.
- Familiarize yourself with Facebook Community Standards so you don’t inadvertently post anything on your page that could cause a legitimate issue with your page getting disabled.
- Get your two-factor authentication set up to heighten your Facebook security and follow Facebook best practices.
- Make sure you have at least two FULL admins on your Facebook page & everyone who is an admin is aware of all of this information. It only takes one person to click a phishing link to cause issues.
