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Online Reviews/Reputation Management 101
March 21, 2017 @ 11:00 am - 12:00 pm
One event on September 19, 2017 at 11:00 am
Are people talking about your business or organization online? What happens when you take a good look in the mirror (or screen) on how your business is represented online through customer reviews and other reputation signals? Stop ignoring it. Today’s consumer seeks 3rd party opinions on your service and products over your own marketing, so what do they find or not find? We’ll cover online review and reputation best practices, stats, ideas.
This class is perfect for anyone wanting to learn more about online reviews and how to gain more from customers; this class is offered onsite and via LIVE webinar
Instructor: Heidi Arndt