Full-Time Position
This Minnesota-based, in-office or hybrid, full-time position is perfect for someone looking for a career in marketing and technology. If you’re a highly organized person who thrives on capturing details, anticipating your clients’ needs, and is driven to get things done, this position may be for you. Vivid Image has a very distinctive culture and team atmosphere that embraces hard work, fast turnaround, celebrating with our clients, and plenty of quirky fun.
As the primary point of contact with clients, the Account Director forms long-term client relationships built on trust, communication, and project successes. The right candidate will lead all of a client’s online and offline marketing initiatives, while recognizing unlimited possibilities for their clients, our company, and his/herself.
Key Responsibilities:
- Online Marketing skills to help create the vision for your clients’ online marketing
- Project Management skills, including scope, requirements definition, business analysis, project plans, task management, and resource coordination
- Direct/manage internal teams in the execution of your client’s plans
- Search for opportunities to grow and renew existing client relationships
- The ability to thrive within two priorities: 1) Client satisfaction, as measured by repeat business, referrals and client satisfaction surveys, and 2) Project budget performance
- Evaluate the success of our client’s campaigns, communicate results, and lead client conversations for subsequent strategies
Behavioral Characteristics:
- Insatiable curiosity about marketing and your clients’ businesses
- Strong attention to detail – budgets, deadlines, communications
- Personally invest in the relationship with your clients to become aligned with their goals
- Goal-oriented and driven for results to achieve the financial goals of the company by conveying a sense of urgency, resolving issues, and persisting despite obstacles and opposition
- Professionally and persuasively communicate via phone, email, and in person to keep initiatives moving forward, effectively negotiate change orders, upsell when possible, and mobilize people to take action.
- Organize time effectively to meet the needs of each client and VI
- Appreciate external relationships and the value of working as a team
- Be innovative in solving our clients’ business problems and reaching their unique goals
- Exhibit excellent business ethics both internally and externally
