Recognizing a Propane Company That Treats Customers Like Family
At Vivid Image, we believe a strong online reputation is earned one customer at a time, through dependable service and genuine care. That’s why we’re excited to recognize Owens Energy as our latest Vivid Reputation Award recipient.
Owens Energy is a local, family-owned propane company based in Show Low, Arizona. They have served homes and businesses across Arizona’s White Mountains since 1999. Today they hold an impressive 4.9-star rating across 250 Google reviews, and that number keeps climbing.
A Steady Stream of Five-Star Feedback
Since partnering with Vivid Image on reviews and reputation management in December 2024, Owens Energy has more than doubled their number of Google reviews. The team has earned more than 160 new reviews in that time.
What stands out most is consistency. Owens Energy receives 10 to 20 new reviews every month, and nearly all of them are five stars. Customers regularly mention friendly staff, fast emergency response, and the feeling of being treated like family. That kind of steady, positive feedback doesn’t happen by accident. It reflects a team that delivers great service every day and makes it easy for happy customers to share their experience.
A Review That Says It All
One recent review captures what makes Owens Energy special. A customer named Gayle shared that she moved to the White Mountains five years ago with no experience running a home on propane. During the home inspection, she discovered the tank was empty. On the recommendation of her new neighbors, she called Owens Energy, and she’s been glad she did ever since. She described the team as friendly, caring, and “the best in customer service by far.”
Owens Energy’s reply was just as thoughtful. The team acknowledged how much it takes to move somewhere new and learn propane from scratch. They also noted that a neighbor’s recommendation is about the best introduction they could ask for, and they welcomed Gayle to the Owens Energy family. That exchange shows two things that build a great reputation: customers who become advocates, and a business that responds with real warmth instead of a canned reply.
Rooted in Community
Great reputations are built over years, not single interactions. For more than 25 years, Owens Energy has supported the White Mountains through local sponsorships, donations, and involvement with schools and charities. Add in 24-hour emergency service and a local team that answers the phone, and it’s easy to see why neighbors keep recommending them to each other. For any business working to strengthen its reputation, Owens Energy is a great example of what happens when community roots and consistent service come together.
Congratulations, Owens Energy!
The Vivid Reputation Award recognizes organizations that show a genuine commitment to earning and keeping trust through exceptional customer experiences. Congratulations to the entire team at Owens Energy on earning this recognition. Your steady stream of five-star reviews, your consistent growth, and your deep community roots make you a deserving recipient of the Vivid Reputation Award. We look forward to watching your reputation continue to grow!
