Because of all the Facebook scams going on and the critical importance of setting up Two-Factor Authentication, it’s imperative you know how to check to see who has full administrative access to your page and how to add/remove admins. This will guide you through a process for the following:
- Where to find your administrative access panel in the New Page Experience
- How to determine who has FULL admin access
- How to add or remove people to keep your page as secure as possible
Find Your Admin Panel
- Log into Facebook as you normally would, but make sure you’re on a computer, not a phone.
- Up in the top right corner you’ll see your profile picture. Click on it to see a drop-down menu, like the one on the right.
- Click on “Switch” or “see all pages” and you’ll be taken to a screen with any pages you’re an admin of, which might look something like this (below).
You should see your Facebook page as an option. You may need to scroll through if you’re an admin on lots of pages. When you see it, click on the round circle at the right to “switch over” to the New Page Experience and use Facebook as a page. **For those of you checking to see if you have admin access to a page, if you’ve gone through these steps and the page is not listed here, you don’t likely have any admin access.
Now, glance up to the right corner of your browser screen and check to see that your profile picture changed to the page’s profile picture. It should NO LONGER be your personal profile picture that you see. See example at right.
Good news! You’ve found the admin panel
Now your navigation panel will be on the left; click on “Settings” at the left.
Next, click on “New Page Experience” at the left.
You should now see “Page Access” at the left, and who has access on the right.
**If you’ve been able to get this far, but you don’t see people at the right or can’t see the 3rd screen you may not have full/enough access. If you can see the panel and don’t see your name, you’ve likely got access through a Facebook Business Manager.
Check who has full admin
When checking to see who has FULL administrative access to the page, it MUST say “Page Deletion, Permissions, Content, Messages and calls, Community Activity, Ads, Insights” right after the name. If it says anything else, it is NOT full administrative access.
It’s important to note that only people with full administrative access can add admins, delete admins, or adjust permissions. Make sure your page has a minimum of two full administrators at all times, and anyone with access has two-factor authentication set up.
Delete an admin from your page
Have your Facebook password ready. Simply find and click on the three dots to the far right of the name of the person you want to delete. You’ll be given the option to change access or remove access. You will be prompted to enter your Facebook password in order to make this change. This is for added security reasons.
Add a full admin to your page
Find the blue “Add New” button at the far right of the page and click on it. You’ll be taken to a series of three screens. The first one just lets you know what access means, and you simply need to click “next.” The following screen will default to minimal control and you MUST make sure you toggle the switch to blue/on so that it will allow the person to have full control. Click “Give Access”, and again you’ll be prompted on a third screen to enter your Facebook password.
Wait! You’re not done.
You will see the person you added in the admin access panel, but they have 30 days to accept the invitation to be an admin of the page. Make sure you notify them they need to do this. The easiest way for them to accept the invite is to log into Facebook as they normally would on a computer (not a phone). Navigate to the Facebook page, and there will be a notice under the cover image for them to review the invite. Click and accept. Now you’re all done!
If you’re a Vivid Image client and need further assistance, please reach out to your Account Director. Attach screenshots of the issues you’re having so we help assess your situation faster.