It’s time to think about fall cleaning your email mailbox. One common call I receive is resolving issues when the email account’s mailbox has exceeded its limit (quota). Occasionally, you may experience issues that have the following symptoms: Your contacts mention that they are attempting to send mail to you, but are unsuccessful, or you are receiving email notification error messages similar to this one “Delivery to your mailbox was refused because it has exceeded its quota.”
If you often receive e-mail messages with large file attachments, the size limit may be exceeded unless you are diligent about deleting the messages on the server.
The following tips can help manage your mailbox’s size:
- If you are using Microsoft Outlook, enable the autoarchive function. Experiment with the time settings to find the setting that works best for you.
- Regular clean-up in webmail is also important to keep usage limitations manageable. If the email account is set up correctly, you should be able to log in and see messages in the webmail interface without any further configuration. Webmail enables you to send and receive email using any browser with an Internet connection
- To log into webmail enter the following URL in the browser: http://mail.my_domain_name.com (Replace my_domain_name.com with your site’s domain name) To access webmail, you’ll use the same username (email address) and password you use to log into your regular email console.
- Deleting messages from your mailbox in webmail can be vital to managing usage quotas. Delete messages from your Inbox, Sent Items, Junk Mail and Deleted Items. Deleting messages here will not effect messages stored in Outlook or messages you have archived elsewhere.
At Vivid Image we are proud to partner with Rackspace as our email hosting service provider and are ready to help you find the right fit for your email strategy. Enjoy powerful, professional hosted email @ your domain and access email from Outlook, your mobile device, or webmail. Contact us at (320) 587-8974 with questions.