If you manage a business page on Facebook you may from time to time receive notifications from Facebook confirming your information. Many of these questions will be about information found within the About section on your Facebook page. Yes, these questions are legitimate when asked within the Facebook platform. If you get an email, always make sure it is from a reputable source to avoid phishing Continue Reading
How Do You Ask For a Review?
People and search engines read reviews and look at the star ratings, how recent the reviews are, and the content within the reviews. Reviews are becoming more prominent in online listings and a key factor in your online reputation. Because of that we recommend that you pay attention to your reviews, ask for them and respond appropriately. Ways You Can Ask For a Review It can be quite simple. Continue Reading
Try the Google Business Profile Post Option
Google has a feature that will help you catch customers' attention and draw them to your business listing in Google search. You can now post special events, announcements and promotions on your Google listing. If you've already claimed and verified your business/organization you'll be able to create a post immediately. Otherwise, you'll need to complete the claiming process first. How To Continue Reading
How Reviews Helped a Local Realtor Sell A Home
I’ve previously shared information about how reviews are valuable, and that more and more people are looking at reviews prior to purchasing a product or doing business with a company. Attributing business success to reviews is another story. That puts proof to the value of reviews. True Value of Reviews At Vivid Image, we work with The Broll Team - Keller Williams Integrity Northwest, a real Continue Reading
Apple Maps Impact on Local Search
Have you claimed your business or organization listing on Apple Maps? If the answer is no, we recommend getting it claimed and updated. While Google remains the most used map search option, Apple Maps is the second most popular map search resource. You'll want to fit them into your local search strategy. The latest statistic indicates there are currently over 1 billion iPhones currently in Continue Reading
Handling Negative Comments
Take charge of your reviews! One of the most paralyzing aspects of using social media is anticipating negative comments. While negative comments are a reality of putting yourself out there online, one thing is true. Customer comments will happen whether you or your business are there or not. Negative and positive comments by customers are nothing new. From standing by the horse and buggy, while Continue Reading
