You don’t need to be perfect. You don’t have to have a perfect run of five star reviews to be viewed as reputable. Overall anything between 4.0 - 5.0 is generally a rating to be proud of. Businesses aren’t perfect, so don't expect to maintain a 5.0. People have different perceptions of what a good experience and rating include. While you might think only five star reviews are good, a Continue Reading

A business who once got a few reviews or maybe even a lot of reviews but hasn’t got any for a long time is facing a problem. You may be thinking to yourself, how is this an issue? Reviews are very important and as it turns out, no recent reviews on Facebook, Google, or any place else around the web is actually problematic and here’s why. With 97% of people reading reviews on local businesses, a Continue Reading