If you don't have a Google Business Profile for your business, now is the time to create one! Having a listing will allow you to take control of your business's online reputation and make sure that potential customers are seeing the best reviews of your business. Once you have a listing, you can start monitoring your reviews, responding to them, and publicly thanking your loyal customers. If Continue Reading
Reviews
Handling Negative Comments
Take charge of your reviews! One of the most paralyzing aspects of using social media is anticipating negative comments. While negative comments are a reality of putting yourself out there online, one thing is true. Customer comments will happen whether you or your business are there or not. Negative and positive comments by customers are nothing new. From standing by the horse and buggy, while Continue Reading
No Recent Reviews On Facebook Or Google Is A Problem And Here’s Why
A business who once got a few reviews or maybe even a lot of reviews but hasn’t got any for a long time is facing a problem. You may be thinking to yourself, how is this an issue? Reviews are very important and as it turns out, no recent reviews on Facebook, Google, or any place else around the web is actually problematic and here’s why. With 97% of people reading reviews on local businesses, a Continue Reading
