As social media algorithms become more sophisticated, so do the content palates of the users that play into them. Social media users are starting to understand how their engagement with social media posts will curate their feed. This means if you want to keep their attention and engagement, you need to start posting updates your social community wants to see. But how do you Continue Reading
Reviews
Unsure Who Has Access To Your GBP? Here’s What To Do!
Many business owners express a common concern: they have no idea who has access to their Google Business Profile (GBP) and they don't know how to gain access themselves. This lack of control can bring problems for their business including being unable to reply to reviews, fix inaccurate information, and in return maintain their clients' trust. Thankfully, gaining access to your GBP is easier than Continue Reading
How to Handle Fake or Spam Reviews
Has your business been working diligently to keep reviews top-of-mind only to find that you have been hit with a spam review on Google or Facebook? This can be frustrating when you are working hard to build a strong online reputation for your company. Here's what you can do to help manage fake or spam reviews: On Google: Google will assess reported reviews based on Google's content Continue Reading
How Do I Leave a Google Review?
If you're looking for help with reviews, it's important to know that people don't leave reviews for one of two reasons; they don't know how to leave a review or they forget. If you've landed on this blog post looking for how to instruct your customers on how to leave reviews for your business, you need a system that will bypass the reasons people don't leave reviews, and we can help! Anyone Continue Reading
How to Respond to Negative Online Reviews
Online reviews are not new, but they are becoming more prominent. This is causing more businesses and customers to pay attention to them. Negative online reviews often capture the attention of viewers, customers and businesses alike. Two common questions: Deleting Negative Online Reviews Normally, you cannot delete negative or any online reviews. Online sources like Google, Facebook, Continue Reading
How Do You Ask For a Review?
People and search engines read reviews and look at the star ratings, how recent the reviews are, and the content within the reviews. Reviews are becoming more prominent in online listings and a key factor in your online reputation. Because of that we recommend that you pay attention to your reviews, ask for them and respond appropriately. Ways You Can Ask For a Review It can be quite simple. Continue Reading
