I’ve previously shared information about how reviews are valuable, and that more and more people are looking at reviews prior to purchasing a product or doing business with a company. Attributing business success to reviews is another story. That puts proof to the value of reviews. True Value of Reviews At Vivid Image, we work with The Broll Team - Keller Williams Integrity Northwest, a real Continue Reading
Reviews
Reviews Show Right in Google Maps!
If you don't have a Google Business Profile for your business, now is the time to create one! Having a listing will allow you to take control of your business's online reputation and make sure that potential customers are seeing the best reviews of your business. Once you have a listing, you can start monitoring your reviews, responding to them, and publicly thanking your loyal customers. If Continue Reading
Handling Negative Comments
Take charge of your reviews! One of the most paralyzing aspects of using social media is anticipating negative comments. While negative comments are a reality of putting yourself out there online, one thing is true. Customer comments will happen whether you or your business are there or not. Negative and positive comments by customers are nothing new. From standing by the horse and buggy, while Continue Reading
Why It’s So Important That You’re Responding To Reviews
If your business has online reviews that is a great thing! Now you need to respond to those reviews. Pay attention to what people are saying about your business and engage with them by providing a response to both positive and negative reviews. Why would responding quickly to reviews matter? You’re not required to respond to online reviews, but it is recommended. Responding is a way to Continue Reading
Why Reviews Are Important
Customers have choices. You want them to choose you. Reviews give people a chance to look under the hood at where they are considering spending their hard earned money and give them confidence in moving forward with their decision. Studies show that younger adults trust online reviews as much as personal reviews by a staggering 91% –Search Engine Journal. With trust in reviews at an all-time high Continue Reading
What You Need To Know About Perfect Five Star Reviews
You don’t need to be perfect. You don’t have to have a perfect run of five star reviews to be viewed as reputable. Overall anything between 4.0 - 5.0 is generally a rating to be proud of. Businesses aren’t perfect, so don't expect to maintain a 5.0. People have different perceptions of what a good experience and rating include. While you might think only five star reviews are good, a Continue Reading
